Since its publication in 2007, Yes! has shown how small changes can make a big difference to everyone's powers of persuasion - both at work and at home.
Every day, we face the challenge of persuading others to do what we want. But what makes people say 'yes' to our requests? Based on decades
'Kindness and co-operation have played a crucial role in raising humans to the top of the evolutionary tree ... We have thrived on the milk of human kindness.' Observer
BY THE AUTHOR OF ARE WE SMART ENOUGH TO KNOW HOW SMART ANIMALS ARE?
'There is a widely-held assumption that humans are
The key to success lies in getting to the top - right?
Wrong. Not everyone can be No. 1, and more importantly, not everyone wants to be.
Consiglieri turns the spotlight on the second-in-commands - the advisers, assistants and counsellors (or 'consiglieri') - who are too often disparaged
Innovation is the lifeblood of every company - the fuel that keeps an organisation going in a tough marketplace. But by its very nature it's hard to plan for, quantify and coach. In The Ten Faces of Innovation Tom Kelley explains how to do it. Kelley, author of bestselling The Art of Innovation,